Found me in the middle of nowhere up the North Tyne valley in an hour. Prompt, professional, friendly service and good value. The recovery guy was excellent, he even helped me push the car onto the drive after getting back home. Excellent service.

Great service and fair price. Definitely recommend.

Our car broke down in the middle of the metro centre late on evening. They arrived within 20 minutes and sorted our car out. Courteous and friendly. Brilliant service.

Mercedes C63 transport Recovery truck arrived within 30mins after phone call...car was fully taken care off and was dropped off at performance centre on time.couldnt be happier the price couldn't be matched by any other company.A+++++

Very competitive with prices Very competitive with prices, amazing staff members and extremely quick at my time of need! Couldn’t recommend anyone better!!

Rescued me at 11pm, came very fast and tried to get me back on the road. Unfortunately with no luck they dropped me off at the garage. Super friendly and defo recommend if you’re in a predicament

5* experience We’re really quick to get to me and got me to the place I needed to be, they even helped me figure out what the problem would be.. would definitely use these again such friendly people. ( I used ben and another man) 5* 🙂

Recommend anytime. Car needed new pads and discs. Was ready within one hour!

Carrolls automotive was absolutely fantastic today, I had to have a car moved at short notice they got to me at the time they said they would and was very professional from the time I rang them to the point of there driver dropping the car off will definitely recommend... read moreCarrolls automotive was absolutely fantastic today, I had to have a car moved at short notice they got to me at the time they said they would and was very professional from the time I rang them to the point of there driver dropping the car off will definitely recommend and use again if necessary read less

Hired a car trailer from here, ben was very helpful, trailer very stable and the price very competitive.I will certainly be using them again.

Great service by stephen tonight moving my new car home would recommend to anyone

Cheers for saving the day . Highly recommended professional service thanks again

Rented a trailer for a trackday. Excellent customer service.

Quick message to Ben this afternoon resulted in a really competitive quote for moving a Vauxhall Vectra for me. Passed over the collection details and time.

Ben arrived bang on time, absolute professional and got the car recovered to my home address with no issues or fuss!

100% would use again (let's... read moreQuick message to Ben this afternoon resulted in a really competitive quote for moving a Vauxhall Vectra for me. Passed over the collection details and time.

Ben arrived bang on time, absolute professional and got the car recovered to my home address with no issues or fuss!

100% would use again (let's hope I don't have to tho). read less

Arrived quickly, towed to my door and given advice on my cars problem which was correct. Highly recommend.

Best recovery ever /very fast respond and reasonable price /very polite and professional driver /very happy 😊

Great service! Highly recommend, they towed my car hassle free, late on sunday, the price was reasonable, the service very efficient and they arrived within 30 minutes or so of call.Service: Car towing

Amazing services keeps you up to date on everything and goes out of his way to help in any way he can thanks

Great recovery service
Arrived within an hour to transport a broken car on a saturday
Very friendly and well priced

Excellent service ,friendly driver. Excellent service ,friendly driver.Highly recommend to everyone! !!!

Recovered ferrari replica Fast service and nice people to deal with,would recommend Carrolls to anyone in need of fast recovery.Thanks again Steve.

Very happy with the service i recieved tonight . Great price, helpful driver very efficent, perfectly on time, absolutley cant fault the service i recieved and at very short notice . Wouldnt hesitate to recommend.

Delivery of project vehicle Absolutely fantastic they were on time and got the car transported to where it needed to be safely and securely. Would highly recommend and would definitely use again

Absolutely brilliant service, can not recommend enough! Very friendly. Went above and beyond.

Massive thank you, after blowing 2 tyres yesterday, I contacted my breakdown company ( which I get through my bank). After being transferred to just about everyone who worked in that department, was told that the bank had withdrawn that service a few months ago so they couldn't help. By... read moreMassive thank you, after blowing 2 tyres yesterday, I contacted my breakdown company ( which I get through my bank). After being transferred to just about everyone who worked in that department, was told that the bank had withdrawn that service a few months ago so they couldn't help. By this time it was about 7pm so I had no choice but to leave car as quotes to assist me out of hours were just stupid. I rang around in morning only to yet again speak to people who were intent on making me part with hundreds just to recover car. Then I phoned these guys, within mins I was given a price and told they would sort it, my keys were collected from my home and car was recovered and delivered to a garage of my choice. I was kept informed throughout as to what stage they were at with car. Can't thank you guys enough, a problem that was starting to really wind me up after speaking to others was sorted straight away, customer service was first class, will def recommend to others. Thanks again, yous really are stars x read less

Brilliant help with my breakdown Brilliant help with my breakdown Very friendly over the phone and would highly recommendQuick service as well Thanks for the help 🙂

THE BEST! Bought a car & went to the infiniti dealership thinking i'd drive it home but unfortunately my insurance had an issue going through so quickly went on the internet & found these guys only a few miles away. They were so quick to turn up, load my car... read moreTHE BEST! Bought a car & went to the infiniti dealership thinking i'd drive it home but unfortunately my insurance had an issue going through so quickly went on the internet & found these guys only a few miles away. They were so quick to turn up, load my car & got me home in a flash. They're very professional, friendly & AFFORDABLE. Awesome read less

Great service. Quick, efficient and very fair price. Was hassle free and job was done within 24 hours of contacting them, although they offered same day service. The driver was lovely as was the Booker. Thanks again

Fast friendly service Fast friendly service, good price. ☺

Excellent service ,friendly driver. Excellent service ,friendly driver.Highly recommend to everyone! !!!

5 Star Service Good reliable service

Rang them upThey were there within 1/2hourPrice was very reasonable2 great lads came and recovered my daughter's car from NEWCASTLE city centre to KILLINGWORTHVery prompt and professionalWould highly recommend this firm 👍👍👍👍👍👍

Very helpful on first contact via phone, late opening so allowed us to pick the trailer up after work. Accommodating when it came to pick up and drop off, reasonable price and trailer was of good quality and well maintained, even came with straps. Would highly recommend.Services: Trailer rentals,... read moreVery helpful on first contact via phone, late opening so allowed us to pick the trailer up after work. Accommodating when it came to pick up and drop off, reasonable price and trailer was of good quality and well maintained, even came with straps. Would highly recommend.Services: Trailer rentals, Flatbed trailers read less

Moved a Civic for me today, car had no engine and the driver helped us push it onto my drive, very helpful. Will be using them again!

Trailer hire...Very accommodating in regards to collection / drop off of trailer. Good quality also. Priced suitably. Easy to talk to and gave me a phone call, with plenty notice, for when it was available.

Excellent service

Efficiency in practice... Requiring delivery of a vehicle from Wallsend to Drayton, Norfolk, at very short notice, I decided, tentatively, to use Gumtree to find a local Car Transporter. Having found Carrolls Automotive to be most efficient in, a) accepting my business, on trust b) waiting for vehicle to be made ready! c)... read moreRequiring delivery of a vehicle from Wallsend to Drayton, Norfolk, at very short notice, I decided, tentatively, to use Gumtree to find a local Car Transporter. Having found Carrolls Automotive to be most efficient in, a) accepting my business, on trust b) waiting for vehicle to be made ready! c) keeping me informed of progress d) ensuring that the vehicle was delivered appropriately. I have nothing but full praise for them - all staff that dealt with me, (and my vehicle!) are well worth the outstanding 5-star reward. Thanks - and A Merry Christmas and A Very Profitable 2017 to one and all. read less

It was a joy to find a recovery company that was really quick to get to me and very well priced.The recovery driver was very nice and professionalI would definitely recommend 5*

Trailer hire...Very accommodating in regards to collection / drop off of trailer. Good quality also. Priced suitably. Easy to talk to and gave me a phone call, with plenty notice, for when it was available.

Quick & efficient Car recovered very quickly, provided & friendly service. Thanks again!Andrew & Julie

Was quick, efficient and professional, made me laugh all the way through In the rain for an hour felt like 5 minutes. Thanks

Really good service and very friendly will definitely be using again

Tradeplate driver, I broke down outside my house, car refused to start, had to get it to Stockton, gave them a call, received a cheap quote, car was moved with no hassle, had a good laugh all the way to Stockton, and all the way home, top lads, 5* from... read moreTradeplate driver, I broke down outside my house, car refused to start, had to get it to Stockton, gave them a call, received a cheap quote, car was moved with no hassle, had a good laugh all the way to Stockton, and all the way home, top lads, 5* from me! Cheers last, will use again! read less

Used Carroll’s haulage to transport my Motorhome from Scotland to WALLSEND, they were very efficient with a competitive price and delivery was very quick, did a good job for me and l will definitely use them again.

Massive thank you to Ben and the kid who dropped my car off, needed a car picking up quickly that i had bought and within a few hours it was delivered to my door at a very good price! The bloke even apologised for how long it took! Cracking service... read moreMassive thank you to Ben and the kid who dropped my car off, needed a car picking up quickly that i had bought and within a few hours it was delivered to my door at a very good price! The bloke even apologised for how long it took! Cracking service and ill be using Carrolls automotive again if i ever need them!
Cheers guys read less

Rescued me at 11pm, came very fast and tried to get me back on the road. Unfortunately with no luck they dropped me off at the garage. Super friendly and defo recommend if you’re in a predicament

I tried the RAC and they were going to charge a fortune and not did not listen to the issues my car had and what I needed. I contacted Carrolls and they were able to come and pick it up no problem and take it to the Garage for me,... read moreI tried the RAC and they were going to charge a fortune and not did not listen to the issues my car had and what I needed. I contacted Carrolls and they were able to come and pick it up no problem and take it to the Garage for me, friendly staff, would definitely recommend them. read less

Needed someone to pickup a car from Newcastle docks for me. I live over 200 miles away and came across Ben at Carrolls. Picked up car same day and looked after for me for a couple of days whilst I arranged collection.
Extremely trust worthy and professional service, so glad I... read moreNeeded someone to pickup a car from Newcastle docks for me. I live over 200 miles away and came across Ben at Carrolls. Picked up car same day and looked after for me for a couple of days whilst I arranged collection.
Extremely trust worthy and professional service, so glad I came across them.
Thanks again and would definitely use again and wouldn't hesitate to recommend.. read less

Great service. Reasonable price.
Lewis the recovery driver was a gentleman and very helpful. Great job thanks

Friendly service at a decent cost! Will be using their services again if needed

Brilliant service Brilliant service, quick and responsive. Would highly recommend!

Quick and friendly service. Highly reccomend.

Positive: ProfessionalismFirst class, quick, supportive, and took great care to get the car out of a tricky situation 5 star x

Moved a MG ZT For Me Today Excellent Service, Friendly Staff , Really Low Price
Highly Recommended , Thank You

Was quick, efficient and professional, made me laugh all the way through In the rain for an hour felt like 5 minutes. ThanksService: Car towing

Pick up service Great fast service , friendly driver would def use again .

Great Service 5 star service, really quick to arrive.

Excellent service - guys went above and beyond at a reasonable priceService: Special vehicle towing

Excellent service he gave a hours notice but was there well before hand . The guy in the pick up truck was so friendly and helpful whilst moving my partners broken down audi. Would highly reccomend.

Was excellent service and very quick, would recommend this recovery service to anyone, thanks very much

Very helpful on first contact via phone, late opening so allowed us to pick the trailer up after work. Accommodating when it came to pick up and drop off, reasonable price and trailer was of good quality and well maintained, even came with straps. Would highly recommend.

absolutely amazing service rang after 6pm on a sunday snd they recovered carbsnd driver back to home address. wouldn't hesitate to use these sgain. thankyou so much

Lovely staff over the phone. The recovery truck arrived within 15 minutes. The driver was a lovely lad and was spot on with the service and taking care of my car. 5 *

Excellent Had a couple of dealings with Ben and his company now and I can honestly say he remains as professional as from the moment you first speak to him till you finish. Excellent rates for whatever you require may it be from storage to requiring a van. Good honest man... read moreHad a couple of dealings with Ben and his company now and I can honestly say he remains as professional as from the moment you first speak to him till you finish. Excellent rates for whatever you require may it be from storage to requiring a van. Good honest man running a good company, what more could you want. Keep at it, you’re killing it. read less

Friendly driver nice vehicle Very professional, great well maintained vehicles and friendly driver. I used Carrols to transport a vintage van and nothing was too much bother! Highly recommend!

Professional , reliable and friendly service,Will definitely use again.Service: Car towing

Great guy

Super friendly, very professional and competitive I couldn't have asked for a better service in my time of need. Ben was supportive, professional and assuring. The job was completed exactly as required. Perfect all round service.

Good, quick, reliable service. Highly recommend

Very prompt call out and good value, I was back moving again in no time. Cheers guys 👍

As a matter of urgency, I made a few calls to all recovery companies local to me. Some charged a hefty rate and others couldn’t help until Monday. Within 15 minutes, Ben turned up at the garage tonight where my poorly car was recovered to after it broke down last... read moreAs a matter of urgency, I made a few calls to all recovery companies local to me. Some charged a hefty rate and others couldn’t help until Monday. Within 15 minutes, Ben turned up at the garage tonight where my poorly car was recovered to after it broke down last Saturday. Very good price! Very good timing! Very pleasant chap! Very happy customer! read less

Fantastic service. Big thank you to Daz and Chris for getting me home on a Sunday from the middle of Cumbria to Stanley. You couldn't have wrote the script for what happened but handled really well by the lads. Would highly recommend Carrols automotive if you find yourself in need... read moreFantastic service. Big thank you to Daz and Chris for getting me home on a Sunday from the middle of Cumbria to Stanley. You couldn't have wrote the script for what happened but handled really well by the lads. Would highly recommend Carrols automotive if you find yourself in need of recovery. Thanks again lads. read less

Superb service at short notice and reasonably priced Called Ben with a short notice request to collect a car from Teeside and transport to Tyneside. Ben couldn't have been more helpful and accommodating. Top notch for customer service and a can do approach. Driver was polite, professional and knew what he was doing so I had no problems... read moreCalled Ben with a short notice request to collect a car from Teeside and transport to Tyneside. Ben couldn't have been more helpful and accommodating. Top notch for customer service and a can do approach. Driver was polite, professional and knew what he was doing so I had no problems trusting them with the car.Why can't all local businesses be like this. Absolutely brilliant,will definitely use again.Many thanks read less

Great customer service great cars too would recomend to any 1

Excellent service Excellent service, couldn’t fault them, reliable, professional and efficient. Will definitely be using them again.

Did an awesome job for me last night very quick response called this company and within 15 minutes he was here and shifted 2 cars very professional service and will definitely be using you again in the future thanks again Ben Carroll from Carroll's automotive

Great all around service Excellent service, easy to deal with , great all around service

Amazing people, amazing service would highly recommend to anyone

Van delivery Excellent! Would definitely use again and would recommend them, not expensive . Could not praise enough. Thanks for a prompt service and a speedy delivery.

Very good and fast service. I have looked at the service in the internet and I will recommend this to my friends

Top guys and a super service. Booked for my Car to be transported to garage, kept me updated as and when they'd be arriving - on time, quick and efficient service. Would highly recommend for cost and quality service!!

Great service, good value and quick as thunder Thank you so much for your help. Recovery in 15 min after my phone call is a new world record 😎👍 Thx again. Highly recomend to every one

Very professional, great well maintained vehicles and friendly driver. I used Carrols to transport a vintage van and nothing was too much bother! Highly recommend!

Really friendly staff, prompt service and fair price. Would certainly use again, highly recommend.

Top notch service, they came to recover my fiesta to a garage from Newcastle to forest hall. they were quick, professional and polite. There were regular updates as well about how long they would be. I would definitely use them again and I would fully recommended them to anyone. Quite... read moreTop notch service, they came to recover my fiesta to a garage from Newcastle to forest hall. they were quick, professional and polite. There were regular updates as well about how long they would be. I would definitely use them again and I would fully recommended them to anyone. Quite cheap as well. Cheers for the help. read less

Excellent service from this company! Driver was polite and professional. Vehicle was treat with care and consideration, will certainly use again.

I broke down on Gosforth high street and three kind guys pushed me round the corner where I waited for the recovery vehicle. The young man who came ( I don't remember his name) he was from a County... read moreI broke down on Gosforth high street and three kind guys pushed me round the corner where I waited for the recovery vehicle. The young man who came ( I don't remember his name) he was from a County near Afghanistan was very curtious professional and could not have been more helpful. Excellent service a credit to the company. I would recommend this firm whole heartedly. read less

Very helpful on first contact via phone, late opening so allowed us to pick the trailer up after work. Accommodating when it came to pick up and drop off, reasonable price and trailer was of good quality and well maintained, even came with straps. Would highly recommend.

I hired a trailer from Carroll's automotive to transport a mechanical ride we had bought, Carroll's automotive managed to get me a trailer on very short notice and the customer service was brilliant! The trailer performed faultlessly and I got through my journey with ease.I would fully recommend anyone to... read moreI hired a trailer from Carroll's automotive to transport a mechanical ride we had bought, Carroll's automotive managed to get me a trailer on very short notice and the customer service was brilliant! The trailer performed faultlessly and I got through my journey with ease.I would fully recommend anyone to Carroll's automotive and I will be using their services again! read less

Excellent service, will use again and definitely recommended, thanks for all your help

Rang them up They were there within 1/2hourPrice was very reasonable 2 great lads came and recovered my daughter's car from NEWCASTLE city centre to KILLINGWORTH Very prompt and professional Would highly recommend this firm 👍👍👍👍👍👍

Car broke down in Choppington and needed to get home to Chopwell.
Great price for the distance and also was on Easter Sunday.
Fantastic service.

Great service, couldn’t have been more helpful. Hired a trailer for the weekend to collect my car. Great price and the trailer was spot on, I will use again and recommend to anyone.

Very quick to help and the driver was very friendly, hopefully never need the service again but would highly reccomendService: Car towing

I used Carrolls Automotive to pick up a landrover in Rothbury and they were excellent.I can highly recommend these guys and would not hesitate to use them again.First class

Good value, trustworthy and reliable!

Excellent service - guys went above and beyond at a reasonable price

Very helpful people, really good job but just a bit expensive, for me personally

I returned to my car and found I had a… I returned to my car and found I had a flat battery. I am not from the gateshead area and I have no breakdown cover. I found Carroll on a breakdown websiteThe gentleman I spoke to was very pleasant and help full they arrived in about 30 mins and sorted... read moreI returned to my car and found I had a flat battery. I am not from the gateshead area and I have no breakdown cover. I found Carroll on a breakdown websiteThe gentleman I spoke to was very pleasant and help full they arrived in about 30 mins and sorted my car. I would highly recommend this company. read less

Quick & efficient Car recovered very quickly, provided & friendly service. Thanks again!Andrew & Julie

very helpful and fast service. recovered a horse trailer from a ditch after an attempted theft.

Very fast, friendly service!

Quick response and very very polite driver and person who answered the phone to arranged the towing.I hope i don't need to use a towingcar but if i have wouldn't be any other company. Before tou guys i call 4 more company and non of them answerd. A++++

Great guy

Bought a car online I bought a car on Gumtree and Carrolls' Driver collected me from Wallsend and we went to Lincoln and then transported the car and I back to Wallsend.Excellent Flexible Service and a Competitive price. I would definitely use this company again.

Super quick service, very fair priced, really friendly and professional team! Highly recommend and if needed again I will be using these guys!

Absolutely Brilliant Absolutely Brilliant, couldn’t recommend enough. Really friendly, great service. Went above and beyond.

Excellent! Helped me out in my time of need, very fast and cheap, highly recommended!

Great service Found me in the middle of nowhere up the North Tyne valley in an hour. Prompt, professional, friendly service and good value. The recovery guy was excellent, he even helped me push the car onto the drive after getting back home. Excellent service.

Quick, easy, arrived exactly when they said. Will be using in the future 👍

Great service - highly recommended

Great service, very friendly staff, would recommend using this company.

Excellent service and very much appreciated, won’t hesitate to use this company again.

Good service with no hassle.

Great service! Highly recommend, they towed my car hassle free, late on sunday, the price was reasonable, the service very efficient and they arrived within 30 minutes or so of call.

Had Ben and the guys move one of our customers cars, after full respray, they were very carefully with it and did great job, will def use again

Superb, quick and cheap!! Excellent service after I was in a car accident. Would use again and highly recommend.

Great service, couldn’t have been more helpful. Hired a trailer for the weekend to collect my car. Great price and the trailer was spot on, I will use again and recommend to anyone.

Thank you so much for your help. Help was came in 15 min from my ohone call. Great service, good price and nice atmosphere.Highly recimend and if i'll need help again i'll call to them 😎👍

Great friendly service from Ben hiring us a trailer to transport kit for 14 Scouts up to Kielder for WinterCamp. Would not hesitate to use again. Many thanks.

Brilliant service, used them to move my lowered fiesta st a few miles to the garage.. Driver took good care not to scrape the bumper or wheels. Highly recommended!

Great friendly and helpful service. Very prompt when I needed a vehicle recovered and also offered excellent advice. Ben kept his word and everything was dealt with professionally. Thoroughly recommended.

Very helpful and very organised moved a car at very short notice for a fair price .
Would not hesitate to use again or recommend

Good value, trustworthy and reliable!

Very friendly, professional service. Came to pick up me and my car when broken down. took the car to where it needed to go and then took me home for a very reasonable price. Overall a very good service

Quick and efficient services, polite staff and reliable

Carrolls Automotive moved my van for me. Competitive prices, friendly staff, great communication and on time. What more could you ask for? Highly recommend.

It was a joy to find a recovery company that was really quick to get to me and very well priced. The recovery driver was very nice and professional I would definitely recommend 5*

Collection of my 1988 vw van Can't thank these guys enough collected my vw t25 panel van project from 150 miles away and brought it to my door, brilliant service and at a good price thanks once again, HIGHLY recommended service 5*

one of Ben's drivers picked up my car with with no hassle at all
it was a big job as my engine wasn't in properly
and drove to my destination
at a brilliant price
A* highly recommended
thank you carrolls automotive team

Just rented a trailer for the weekend was a very good rate ideal quality and very helpful lad to tailor to my needs would recommend to anyone and will be using again many thanks👍👍

Picked up my lowered R34 today & transported it to Jm-imports with no fuss ����� Recommended to any 1 looking to move any car.
Thanks again �����

5 star easy to hire and a very professional service trailor was fantastic thank you highly recommended

Great service, very helpful! Highly recommend!

Fast service arrived with in a half hour

fantastic service, my car was going down south for a new engine and the first tow company could not get to us, rang Carroll's and were down to get my car asap, professional and happy guys who helped me out with fair price and were straight down to help, would... read morefantastic service, my car was going down south for a new engine and the first tow company could not get to us, rang Carroll's and were down to get my car asap, professional and happy guys who helped me out with fair price and were straight down to help, would definitely call again if I needed a tow (hopefully not anytime soon! read less

Top notch lads defintely using them again super reliable and very quick with no fuss

Amazing services keeps you up to date on everything and goes out of his way to help in any way he can thanksService: Car towing

Excellent service and really helpful. Very reasonable. Would highly recommend

First class service

Top service, came out on short notice a Sunday afternoon to recover my Astra. Very good price and care taken with car. Will definitely use again!

Came to rescue quite quick fast and safe loading really reasonable on price.. Will use again 5* +

Excellent service, car broke and wouldn't fire back up so rang Carrolls Automotive and they were able to recover my car at a price I couldn't complain about and they turned up within 30 mins!!!

Excellent service Phoned Carroll’s Automotive after not getting a reply off another company , my phone call was returned within 5 minutes and the car collected within 30 minutes by Ben and all for a very reasonable price .Would highly recommend and will use again if I’m ever in need .

very professional and helpful

Absolutely brilliant. The care taken is perfect. If I was as fortunate to own a 200,000 grand car I would trust them without doubt.

great service Used Carroll’s automotive and was not disappointed. Made a stressful situation very easy. Thank you

Very pleased with the service I received and Customer service when I called to arrange a recovery. The recovery itself was professional and timely, all in all couldn't fault. Would definitely use again (but hopefully I never have to) 5 Stars.

Absoultely brilliant would highly recomend.! Im very fussy who i deal with and these guys certainly looked after my car aswell and great communication. Thanks again mark.

fast, prompt, efficient and professional,thank you so much for getting our vehicle to where it needed to be! on time would recommend this company!

Great people helpful and friendly, will definitely use them again as the service they provide is worth it.Service: Flatbed trailers

Bring my 5series. Good price and professional. Thanks

Great service, couldn t have been more helpful. Hired a trailer for the weekend to collect my car. Great price and the trailer was spot on, I will use again and recommend to anyone.

Fast friendly Fast friendly service. Good price.

Found me in the middle of nowhere up… Found me in the middle of nowhere up the North Tyne valley in an hour. Prompt, professional, friendly service and good value. The recovery guy was excellent, he even helped me push the car onto the drive after getting back home. Excellent service.

Car transport Collected vehicle loaded and secured to trailer quickly and expertly.driver asked if preferred route and stopping places.destination car unloaded and car for return journey loaded .even on peak time Friday we made good time with driver assisting at return home address.very good service will and have recommended this company for... read moreCollected vehicle loaded and secured to trailer quickly and expertly.driver asked if preferred route and stopping places.destination car unloaded and car for return journey loaded .even on peak time Friday we made good time with driver assisting at return home address.very good service will and have recommended this company for service and competitive rated read less

Rescued me in my time of need! Excellent service, very cheap and friendly! Couldn't recommend Carrolls Automotive enough!!!

Great trailer rental from Ben. No bother at all and he's very flexible with pickup and drop off. You won't be disappointed. Trailer in good condition too and done a 520 mile trip with no concerns. Thankyou very muchService: Trailer leasing

Literally you won't get a better more caring service. Absolutely brilliant. Recommended 110%

Very effluence and friendly service, would. Definitely recommend

It was a joy to find a recovery company that was really quick to get to me and very well priced.The recovery driver was very nice and professionalI would definitely recommend 5*Service: Special vehicle towing

I called this fella in our hour of need. First class service was able to get the car out of the ditch. Thank you

Couldn't be more thankful! Very helpful! Would definitely use service again.

I broke down in city centre at a very busy time. Called Carrolls automotives and from the 1St call Ben was amazing and the driver who brought myself and my son home was really friendly. I devastated my van has gone but over the moon I called these guys to... read moreI broke down in city centre at a very busy time. Called Carrolls automotives and from the 1St call Ben was amazing and the driver who brought myself and my son home was really friendly. I devastated my van has gone but over the moon I called these guys to save the day can't recommend them enough. Thanks again Mark and Taylor read less

Really friendly, efficient service. Hassle free and really fair price. Would definitely use again and happily can recommend.

Great service Very quick and friendly. First class would highly recommend and would use again.

Phoned Carroll’s Automotive after not getting a reply off another company , my phone call was returned within 5 minutes and the car collected within 30 minutes by Ben and all for a very reasonable price .Would highly recommend and will use again if I’m ever in need .

Rang them up
They were there within 1/2hour
Price was very reasonable
2 great lads came and recovered my daughter's car from NEWCASTLE city centre to KILLINGWORTH
Very prompt and professional
Would highly recommend this firm 👍👍👍👍👍👍

I was left stranded by the AA at 2am,one phone call to Carroll's is all it took be get me recovered,very easy and fast service,Patrick the recovery driver was excellent,will use again without hesitation.Service: Special vehicle towing

Turned up in no time, very helpful.

It was a joy to find a recovery company that was really quick to get to me and very well priced.
The recovery driver was very nice and professional
I would definitely recommend 5*

Recovered my renault sport clio 182 where the engine had blew up, told carrols i needed a recovery that would suit a very low car... very safe load upaswell as being quite quick.. and transport to the garage was perfect. Wouldnt risk paying the cheaper price for a company that... read moreRecovered my renault sport clio 182 where the engine had blew up, told carrols i needed a recovery that would suit a very low car... very safe load upaswell as being quite quick.. and transport to the garage was perfect. Wouldnt risk paying the cheaper price for a company that isnt fully insured incase anything happens to your pride and joy! Thankyou! read less

I was left stranded by the AA at 2am,one phone call to Carroll's is all it took be get me recovered,very easy and fast service,Patrick the recovery driver was excellent,will use again without hesitation.

Fast and hassle free service. If I ever need help with a car again I know who I'll call first thank you CA

Can not fault them Carrolls Automotive moved my van for me. Competitive prices, friendly staff, great communication and on time. What more could you ask for? Highly recommend.

Such a fast and reliable service! Came out so quick to help me get my car towed, even came to my house to collect the car keys. Would definitely recommend!

Great trailer rental from Ben. No bother at all and he's very flexible with pickup and drop off. You won't be disappointed. Trailer in good condition too and done a 520 mile trip with no concerns. Thankyou very much

Highly recommend! Used Carroll’s Automotive a few times now and on both occasions they arrived at the time stated, along with constant updates of the drivers location. Both drivers were extremely professional and friendly which definitely gave me peace of mind in knowing my car was being transported in the right hands.

Prompt and curtious service and a good price,thanx again

Brilliant help with my breakdown Brilliant help with my breakdown Very friendly over the phone and would highly recommendQuick service as well Thanks for the help 🙂

Very effluence and friendly service, would. Definitely recommendService: Car towing

Really friendly and helpful, had my car fixed within 30 mins of getting a quote, would definitely recommend.

Trailer hire...
Very accommodating in regards to collection / drop off of trailer. Good quality also. Priced suitably. Easy to talk to and gave me a phone call, with plenty notice, for when it was available.

Was helped out by Ben tonight... a very friendly and helpful guy, who had my broken down car back outside my front door within 40 minutes of messaging the page late on a Sunday night. Would recommend.

Great customer service and very friendly and approachable don't have to worry about been ripped off as they a very trustworthy highly recommended

Brilliant service Brilliant service, quick and responsive. Would highly recommend!

Excellent service.

Needed a car moved on short notice, we're there exactly when they said they would be.
Would definitely recommend and will use again! �

Great service, very helpful! Highly recommend!

Top guys and a super service. Booked for my Car to be transported to garage, kept me updated as and when they'd be arriving - on time, quick and efficient service. Would highly recommend for cost and quality service!!

Had a amazing service in what felt like a really stressful situation in the beginning. Fast and reliable. Thank you so much.

Brilliant! Excellent! Would definitely use again if needed. Quick to help, great advice and helpful service, and not even expensive. Could not praise enough. Thanks again!

Excellent service brought us back home and we probably only waited around an hour or so. Driver was really canny.

I phoned on a Sunday morning and an hour later (at my request they would have come out when I phoned) they were at my car. The people that picked up the car and towed it to the garage were super friendly, super efficient and made me feel much... read moreI phoned on a Sunday morning and an hour later (at my request they would have come out when I phoned) they were at my car. The people that picked up the car and towed it to the garage were super friendly, super efficient and made me feel much better about the situation. The cost was very good and I would recommend them to anyone who broke down in the area. read less

Julie Hope Excellent service. Very reasonable. Would highly recommend

Long distance vehicle collection. Collected nee family car from wales and took my part ex down there. Great service with price match and full info on arrival time. Not to mention Michael is an absolute top bloke! Thanks

Superb hire Excellent service and a great price. Trailer was great quality and towed like a dream. Will certainly use again.

Highly recommend! Used Carroll’s Automotive a few times now and on both occasions they arrived at the time stated, along with constant updates of the drivers location. Both drivers were extremely professional and friendly which definitely gave me peace of mind in knowing my car was being transported in the right hands.

I have used ben's services twice now, both times extremely helpfull, moving my van at short notice, bens drivers are a credit to his business.

Great exprience with this company, very reliable. First choice when you have urgent issue like me. Thanks to the driver very friendly and helpful, and also bring my car back to alive. Save me lots of time and money to go to the garage. Just want to say thank you:)

Great service when I booked a trailer to collect a car from Scotland. Ben even came back to his premises late evening so I could drop the trailer off, as I didn't want to keep it overnight. Highly recommended and would use him again.

Had an emergency recovery a few miles away, service was prompt and both phone operator and recovery driver were professional and courteous, and service was less than an hour as they said on the phone - no complaints here!

Collecting broken trailer Ben and the boys really helped me out of a corner. Good price and picked up broken trailer and deliver back to my home address at a time to suit me. Top job lads.

Spot on! Great car transport service. Will be using again.

Prompt, professional and well priced service on a busy bank holiday weekend

Excellent Had a couple of dealings with Ben and his company now and I can honestly say he remains as professional as from the moment you first speak to him till you finish. Excellent rates for whatever you require may it be from storage to requiring a van. Good honest man... read moreHad a couple of dealings with Ben and his company now and I can honestly say he remains as professional as from the moment you first speak to him till you finish. Excellent rates for whatever you require may it be from storage to requiring a van. Good honest man running a good company, what more could you want. Keep at it, you’re killing it. read less

Had a fella from here this morning to transport my car from my drive to a local garage. Absolutely top fella, secured the car with four straps not two. Came up the street backwards ready to collect as my street is a difficult one to turn around. Definitely a 5*... read moreHad a fella from here this morning to transport my car from my drive to a local garage. Absolutely top fella, secured the car with four straps not two. Came up the street backwards ready to collect as my street is a difficult one to turn around. Definitely a 5* service car was loaded and dropped within 20 mins. Perfection at its finest. Many thanks. read less

Recovery service Excellent service, arrived within 15 mins and all sorted quickly. I would highly recommend, great service great price.

Trailer hire...
Very accommodating in regards to collection / drop off of trailer. Good quality also. Priced suitably. Easy to talk to and gave me a phone call, with plenty notice, for when it was available.

Superb to deal with. Nothing was to much trouble. I am really pleased with the service. Would definitely use Carrolls Automotive again. Thanks

Very efficient

Excellent service, all top guys and will go that extra mile to help you!

Great people helpful and friendly, will definitely use them again as the service they provide is worth it.

Used at very short notice to move car from home to dealer's garage a few miles away, as the brakes were malfunctioning and it was unsafe to drive. Carrols quoted a very good value price over the phone, arrived within the hour and job done efficiently. If I ever need... read moreUsed at very short notice to move car from home to dealer's garage a few miles away, as the brakes were malfunctioning and it was unsafe to drive. Carrols quoted a very good value price over the phone, arrived within the hour and job done efficiently. If I ever need to move an immobilised or unsafe vehicle again I won't hesitate to use Carrols. read less

Absolute top man bought a car from him today and very pleased with the service and extremely honest

Fast pick up and very friendlyThanks 👍 highly recommend

Great service Very quick turn around in time of need. The guys are really friendly and fairly priced. I would highly recommend and definitely use again if needed. Rachael 🙂

We had an issue where the car horn wouldn’t stop constantly blaring at 3am on a busy street and we couldn’t fix it ourself. We called Carroll’s and they were there very quick, sorted the problem quickly, ran a diagnostics to find the cause (we hadn’t asked for this) and... read moreWe had an issue where the car horn wouldn’t stop constantly blaring at 3am on a busy street and we couldn’t fix it ourself. We called Carroll’s and they were there very quick, sorted the problem quickly, ran a diagnostics to find the cause (we hadn’t asked for this) and were better than half the cost of a famous car recovery service quoted us! All this with a friendly service when most people are grouchy at 4am! read less

Mercedes C63 transport Recovery truck arrived within 30mins after phone call...car was fully taken care off and was dropped off at performance centre on time.couldnt be happier the price couldn't be matched by any other company.A+++++

Couldn't fault a thing! Spot on! They transported my car from Newcastle to Hebburn, then from there to Banbury then back home. Customer Service was spot on, couldn't fault a thing. Kept me updated through the whole thing. Would recommend them to anyone. Definitely using them again in the future! All for a competitive price.

Phoned Carroll’s Automotive after not getting a reply off another company , my phone call was returned within 5 minutes and the car collected within 30 minutes by Ben and all for a very reasonable price .
Would highly recommend and will use again if I’m ever in need .

Professional, Amazing Prices, Great Custoemr Service, A real pleasure to do business with.

Had to get my car moved as it waa a non runner as it was a project. It took some wofk getting it on the transport but it got there in the end. Would definitely use again if i need to move another car. Highly recommend

I broke down in silver link car park with no idea what to do. I called carrols and they couldn’t have been more helpful. They were there in 10 minutes and had it sorted in 20! The were very happy to help and very friendly! That coupled with a very... read moreI broke down in silver link car park with no idea what to do. I called carrols and they couldn’t have been more helpful. They were there in 10 minutes and had it sorted in 20! The were very happy to help and very friendly! That coupled with a very reasonable price means I would highly recommend them! Thanks for the help guys! read less

Great service.. Definitely recommend very helpful

Gold star, top service What a fantastic service, I telephoned yesterday to have my vehicle recovered and returned to an address over 200 miles away and it was done in super quick time, an easy, problem free, efficient gold star service, can’t praise enough!

Great service. Reasonable price.Lewis the recovery driver was a gentleman and very helpful. Great job thanks

Used at very short notice to move car from home to dealer's garage a few miles away, as the brakes were malfunctioning and it was unsafe to drive. Carrols quoted a very good value price over the phone, arrived within the hour and job done efficiently. If I ever need... read moreUsed at very short notice to move car from home to dealer's garage a few miles away, as the brakes were malfunctioning and it was unsafe to drive. Carrols quoted a very good value price over the phone, arrived within the hour and job done efficiently. If I ever need to move an immobilised or unsafe vehicle again I won't hesitate to use Carrols. read less

They were very quick, helpful and friendly - impressed with how fast they responded.

Fantastic service. Big thank you to Daz and Chris for getting me home on a Sunday from the middle of Cumbria to Stanley. You couldn't have wrote the script for what happened but handled really well by the lads. Would highly recommend Carrols automotive if you find yourself in need... read moreFantastic service. Big thank you to Daz and Chris for getting me home on a Sunday from the middle of Cumbria to Stanley. You couldn't have wrote the script for what happened but handled really well by the lads. Would highly recommend Carrols automotive if you find yourself in need of recovery. Thanks again lads.Service: Car towing read less

Fantastic service and was very helpful… Fantastic service and was very helpful when I had vehicle issues when I returned the trailer, can’t recommend enough and will definitely use again

When i was stuck after my clutch failing on my car Ben got in touch when he seen my cry for help on facebook and got a driver down as quick as he could to help me get my car back to my property!! Cheap rates and helpful staff!! Thank... read moreWhen i was stuck after my clutch failing on my car Ben got in touch when he seen my cry for help on facebook and got a driver down as quick as he could to help me get my car back to my property!! Cheap rates and helpful staff!! Thank You Ben!! read less

Scotland Transport I used Carrolls to transport a car from Sunderland upto Dundee in Scotland. I can't rate these guys highly enough...really refreshing to find a company that just get the job done with no fuss, and at a very competitive price. Will definately reccomend them and use them again if I... read moreI used Carrolls to transport a car from Sunderland upto Dundee in Scotland. I can't rate these guys highly enough...really refreshing to find a company that just get the job done with no fuss, and at a very competitive price. Will definately reccomend them and use them again if I need a vehicle transporting. read less

Very competitive with prices Very competitive with prices, amazing staff members and extremely quick at my time of need! Couldn’t recommend anyone better!!

Recovery after bteakdown Called following a break down , promised and arrived 30 minutes after call, fantastic service .Transported my car to local dealer for repair, no hassle honest company to deal with. Highly recommended.

Reasonably priced, good flexible terms! 👍🏼⭐️⭐️⭐️⭐️⭐️

Really good customer service. The man who recovered my car was very polite and helpful. Was also very reasonably priced, took my car to a garage that I wanted. Would definitely recommend and I would definitely use again if I needed to. Great service! Thankyou!

Would use again Very quick, helpful service. Ben was so friendly and sorted us out in no time. 100% recommend

Really friendly and helpful, had my car fixed within 30 mins of getting a quote, would definitely recommend.

We have used this firm twice and each time were very competitive on price and offered a professional and reliable , friendly service !We would 100% recommend this firm!

First class service First class service. Thanks a million

They transported my car from Newcastle to Hebburn, then from there to Banbury then back home. Customer Service was spot on, couldn't fault a thing. Kept me updated through the whole thing. Would recommend them to anyone. Definitely using them again in the future! All for a competitive price.

Quick service, affordable prices, all round great place!

The guy who collected my car was very polite and very professional, I would definitely recommend Carroll's automotives to anyone

Really friendly and helpful, had my car fixed within 30 mins of getting a quote, would definitely recommend.

Great service great price and nice people to deal with

Great service. Recovery guy was very professional, helpful and friendly. Would highly recommend.

Good rates quality trailer also tailored to suit my needs very helpful will be used again 👍👍

Vehicle recovered quickly and delivered back home over 40 miles away on a Sunday night, for the same price as the highways agency wanted to charge to tow it off the slip road ! Thank you very much you are now in my emergency contact list Incase I ever need... read moreVehicle recovered quickly and delivered back home over 40 miles away on a Sunday night, for the same price as the highways agency wanted to charge to tow it off the slip road ! Thank you very much you are now in my emergency contact list Incase I ever need your services again. I would thoroughly recommend them. read less

Great service. Recovery guy was very professional, helpful and friendly. Would highly recommend.

Very quick service and very polite would use again no problem

5 star easy to hire and a very professional service trailor was fantastic thank you highly recommendedServices: Trailer leasing, Car towing, Flatbed trailers, Trailer rentals

Very professional and courteous, will certainly use them again.

Brilliant Spot on service good price couldn't ask for more thanks again

Price agreed all organised in a 90 second call Refreshing to after a very short call agree a fair price for an extrimley importent short notice car move will be using again

Super fast, reliable, nice and cheap.

Amazing services keeps you up to date on everything and goes out of his way to help in any way he can thanks

Great service! i rang and my car was collected within the hour and they had great communication throughout the process. thank you!

Professional and courteous staff, got us sorted in a few hours. I would highly recommend and use again.

Professional , reliable and friendly service,Will definitely use again.

Excellent couldn't fault them would definitely use them again

Very quick to help and the driver was very friendly, hopefully never need the service again but would highly reccomend

Very professional, great well maintained vehicles and friendly driver.

I used Carrols to transport a vintage van and nothing was too much bother!

Highly recommend!

THE BEST RECOVERY EXPERIENCE EVER!!!! Come from Yorkshire in 2 vehicles. Both ended up giving me problems. Never been in such dire situation. Never seen so many trying to take advantage. This chap called Ben turned out to be a real saviour. We received outstanding service, from outstanding staff, guided by an outstanding manager. You... read moreCome from Yorkshire in 2 vehicles. Both ended up giving me problems. Never been in such dire situation. Never seen so many trying to take advantage. This chap called Ben turned out to be a real saviour. We received outstanding service, from outstanding staff, guided by an outstanding manager. You want honesty, fairness, integrity with peace of mind, then look no further then Carrolls Automotive.... THANKS SOOOOOO MUCH GUYS!!! read less

Called this company on Easter Monday 8.30 am and they can by my house picked up the car keys and retrieved my car from 40 miles away by lunchtime. They were already fully booked but squeezed me in. Thanks guys

Arrived on time when I called them Arrived on time when I called them, friendly service. Thank you

excellent service... chuffed to bits... cheers lads!!!

Fast and hassle free service. If I ever need help with a car again I know who I'll call first thank you CA

Great place hired a covered trailer A+++

Spot on pulled me out of the shite very quickly and very good prices will be using again

They transported my car from Newcastle to Hebburn, then from there to Banbury then back home. Customer Service was spot on, couldn't fault a thing. Kept me updated through the whole thing. Would recommend them to anyone. Definitely using them again in the future! - Adam

Fast and efficient!

Spot on job, took my vehicle from Newcastle to Sunderland thanks for the help lads

Moved my Mazda car for me. Fast and friendly service, and very reasonable price. Would recommend Many thanks

First class service. Thanks a million

Great trailer rental from Ben. No bother at all and he's very flexible with pickup and drop off. You won't be disappointed. Trailer in good condition too and done a 520 mile trip with no concerns. Thankyou very much

Can't thank you's enough, I broke down and the lads where out within 35 mins of the first call. Couldn't rate the these highly enough, 5 star all the way ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

When RAC and the AA were trying to charge an absolutely fortune, i called carrols automotive and they gave me a more than fair price, got to me faster than my friend could, got the car up an away and within an hour and a half i went from... read moreWhen RAC and the AA were trying to charge an absolutely fortune, i called carrols automotive and they gave me a more than fair price, got to me faster than my friend could, got the car up an away and within an hour and a half i went from being stuck on the a69 to morpeth. Also the driver was good crack and great at his job and most of all safe. He is an absolute asset to your company! THANK YOU SO MUCH!!!! read less

Needed an urgent recovery due to a damaged tyre. Cannot fault the excellent service we received from Ben. Would highly recommend this company

Found me in the middle of nowhere up the North Tyne valley in an hour. Prompt, professional, friendly service and good value. The recovery guy was excellent, he even helped me push the car onto the drive after getting back home. Excellent service.

I used Carroll's recovery service,came out at 2am,very fast service and nothing was a problem,will use again without hesitation.

Collected at arranged time, and delivered without fuss. Was nice to meet someone who appreciated a classic car.

Very careful with the car which I was so pleased about and kept in contact with me about what was happening. Highly recommend

Great service. Was able to hire a trailer at very short notice.

Was extremely helpful, never got his name but he even gave me a lift home during horrible weather. Quick service and I would have been stuck without their help.

Would like to thank Carrolls Automotive for prompt service at a good price recovery of van stuck in mud with 30minuts after a phone call at 9.30 van up and running a job well done at city stadium Warwick St Heaton after fireworks event organised by Ouseburn... read moreWould like to thank Carrolls Automotive for prompt service at a good price recovery of van stuck in mud with 30minuts after a phone call at 9.30 van up and running a job well done at city stadium Warwick St Heaton after fireworks event organised by Ouseburn community Center read less

I used Carroll's for the transport of a landrover freelander 2 I had purchased very professional and efficient service I would highly recommend and definitely use again.

Got my car from where it was to where i wanted it to be! What more can you ask for, especially on Sunday, 10/10 would break down again

Fast pick up and very friendly Thanks 👍 highly recommend

great service Used Carroll’s automotive and was not disappointed. Made a stressful situation very easy. Thank you

Such a fast and reliable service! Came out so quick to help me get my car towed, even came to my house to collect the car keys. Would definitely recommend!

Top service Competitive price and excellent customer service. Would use again

Excellent value for money, quick and professional, would recommend to everybody 👍

Fantastic service, unbelievably professional sorted and home within an hour of calling

Awesome place with professional people recovered my car and did all the repairs that we're needed in good time. Would recommend to anyone who needs work done on their car

Used Carrolls Automotive after my car broke down & I had to leave it in Allendale (40 miles from home)
A quick phone call & then Stephen arrived and even took me & my fiancé to recover it! Cannot fault these guys, will definitely have no hesitation using them again. Where... read moreUsed Carrolls Automotive after my car broke down & I had to leave it in Allendale (40 miles from home)
A quick phone call & then Stephen arrived and even took me & my fiancé to recover it! Cannot fault these guys, will definitely have no hesitation using them again. Where a big corporate breakdown provider let me down, Carrolls came to the rescue! read less

Quick response and very very polite driver and person who answered the phone to arranged the towing.I hope i don't need to use a towingcar but if i have wouldn't be any other company. Before tou guys i call 4 more company and non of them answerd. A++++

Spot on Reasonable price for a good service. Quick and friendly people

Really good and helpful company Great company very friendly and helpful staff Took car to different garage and took me home at no extra cost Would definitely use them again

First class, quick, supportive, and took great care to get the car out of a tricky situation 5 star x

Recently used Carroll’s automotive to take my car to grove garage. Gentleman rang to give to tell me he was on his way and was very professional and efficient. He was very friendly and ensured me that my car was in safe hands. Would defiantly use again if needed. Great service!

Excellent service Good old fashioned customer service, will definitely use this firm again.

Excellent service and the young man who… Excellent service and the young man who collected me my car and dog was really nice and friendly

80 quid to get my car from walker gate to silverlink. Was there in about 45 minutes. Gentleman on the phone(I’m really sorry I don’t remember your name) was canny & professional, got a driver out to me(who was also canny and I’m so sorry I don’t remember your name... read more80 quid to get my car from walker gate to silverlink. Was there in about 45 minutes. Gentleman on the phone(I’m really sorry I don’t remember your name) was canny & professional, got a driver out to me(who was also canny and I’m so sorry I don’t remember your name but I hope you enjoyed the energy drink I gave you). Recovery gent gave me a ring to let me know my car had arrived on site at the garage. Highly recommend. read less

This guys helped me a lot Especially at Sunday in horrible weather raining a like mad but still keen to help with smile on their faces. Helped us a lot many many thanks !!!

Fantastic service, quick response.. Highly recommended. A*

Excellent service Friendly & helpful

Great customer service and communication. Very easy to deal with. Friendly and reliable service. I'll definitely use again when importing my next vehicle. Thanks again for your help and support.