Had a amazing service in what felt like a really stressful situation in the beginning. Fast and reliable. Thank you so much.

Quick service, affordable prices, all round great place!

Used Carrolls Automotive after my car broke down & I had to leave it in Allendale (40 miles from home)
A quick phone call & then Stephen arrived and even took me & my fiancé to recover it! Cannot fault these guys, will definitely have no hesitation using them again. Where... read moreUsed Carrolls Automotive after my car broke down & I had to leave it in Allendale (40 miles from home)
A quick phone call & then Stephen arrived and even took me & my fiancé to recover it! Cannot fault these guys, will definitely have no hesitation using them again. Where a big corporate breakdown provider let me down, Carrolls came to the rescue! read less

Found me in the middle of nowhere up the North Tyne valley in an hour. Prompt, professional, friendly service and good value. The recovery guy was excellent, he even helped me push the car onto the drive after getting back home. Excellent service.

Recovered my renault sport clio 182 where the engine had blew up, told carrols i needed a recovery that would suit a very low car... very safe load upaswell as being quite quick.. and transport to the garage was perfect. Wouldnt risk paying the cheaper price for a company that... read moreRecovered my renault sport clio 182 where the engine had blew up, told carrols i needed a recovery that would suit a very low car... very safe load upaswell as being quite quick.. and transport to the garage was perfect. Wouldnt risk paying the cheaper price for a company that isnt fully insured incase anything happens to your pride and joy! Thankyou! read less

Amazing people, amazing service would highly recommend to anyone

Great service. Reasonable price.
Lewis the recovery driver was a gentleman and very helpful. Great job thanks

I broke down in silver link car park with no idea what to do. I called carrols and they couldn’t have been more helpful. They were there in 10 minutes and had it sorted in 20! The were very happy to help and very friendly! That coupled with a very... read moreI broke down in silver link car park with no idea what to do. I called carrols and they couldn’t have been more helpful. They were there in 10 minutes and had it sorted in 20! The were very happy to help and very friendly! That coupled with a very reasonable price means I would highly recommend them! Thanks for the help guys! read less

Massive thank you, after blowing 2 tyres yesterday, I contacted my breakdown company ( which I get through my bank). After being transferred to just about everyone who worked in that department, was told that the bank had withdrawn that service a few months ago so they couldn't help. By... read moreMassive thank you, after blowing 2 tyres yesterday, I contacted my breakdown company ( which I get through my bank). After being transferred to just about everyone who worked in that department, was told that the bank had withdrawn that service a few months ago so they couldn't help. By this time it was about 7pm so I had no choice but to leave car as quotes to assist me out of hours were just stupid. I rang around in morning only to yet again speak to people who were intent on making me part with hundreds just to recover car. Then I phoned these guys, within mins I was given a price and told they would sort it, my keys were collected from my home and car was recovered and delivered to a garage of my choice. I was kept informed throughout as to what stage they were at with car. Can't thank you guys enough, a problem that was starting to really wind me up after speaking to others was sorted straight away, customer service was first class, will def recommend to others. Thanks again, yous really are stars x read less

Hired a car trailer from here, ben was very helpful, trailer very stable and the price very competitive.I will certainly be using them again.

Excellent Had a couple of dealings with Ben and his company now and I can honestly say he remains as professional as from the moment you first speak to him till you finish. Excellent rates for whatever you require may it be from storage to requiring a van. Good honest man... read moreHad a couple of dealings with Ben and his company now and I can honestly say he remains as professional as from the moment you first speak to him till you finish. Excellent rates for whatever you require may it be from storage to requiring a van. Good honest man running a good company, what more could you want. Keep at it, you’re killing it. read less

Good rates quality trailer also tailored to suit my needs very helpful will be used again 👍👍

Found me in the middle of nowhere up… Found me in the middle of nowhere up the North Tyne valley in an hour. Prompt, professional, friendly service and good value. The recovery guy was excellent, he even helped me push the car onto the drive after getting back home. Excellent service.

Brilliant help with my breakdown Brilliant help with my breakdown Very friendly over the phone and would highly recommendQuick service as well Thanks for the help 🙂

Excellent service, car broke and wouldn't fire back up so rang Carrolls Automotive and they were able to recover my car at a price I couldn't complain about and they turned up within 30 mins!!!

Thank you so much for your help. Help was came in 15 min from my ohone call. Great service, good price and nice atmosphere.Highly recimend and if i'll need help again i'll call to them 😎👍

Very professional, great well maintained vehicles and friendly driver.

I used Carrols to transport a vintage van and nothing was too much bother!

Highly recommend!

Excellent service

Fantastic service, unbelievably professional sorted and home within an hour of calling

It was a joy to find a recovery company that was really quick to get to me and very well priced.
The recovery driver was very nice and professional
I would definitely recommend 5*

Needed a car moved on short notice, we're there exactly when they said they would be.
Would definitely recommend and will use again! �

Great service when I booked a trailer to collect a car from Scotland. Ben even came back to his premises late evening so I could drop the trailer off, as I didn't want to keep it overnight. Highly recommended and would use him again.

Quick and friendly service. Highly reccomend.

Such a fast and reliable service! Came out so quick to help me get my car towed, even came to my house to collect the car keys. Would definitely recommend!

Needed an urgent recovery due to a damaged tyre. Cannot fault the excellent service we received from Ben. Would highly recommend this company

Great trailer rental from Ben. No bother at all and he's very flexible with pickup and drop off. You won't be disappointed. Trailer in good condition too and done a 520 mile trip with no concerns. Thankyou very much

Prompt and curtious service and a good price,thanx again

I tried the RAC and they were going to charge a fortune and not did not listen to the issues my car had and what I needed. I contacted Carrolls and they were able to come and pick it up no problem and take it to the Garage for me,... read moreI tried the RAC and they were going to charge a fortune and not did not listen to the issues my car had and what I needed. I contacted Carrolls and they were able to come and pick it up no problem and take it to the Garage for me, friendly staff, would definitely recommend them. read less

Friendly service at a decent cost! Will be using their services again if needed

Trailer hire...Very accommodating in regards to collection / drop off of trailer. Good quality also. Priced suitably. Easy to talk to and gave me a phone call, with plenty notice, for when it was available.

First class, quick, supportive, and took great care to get the car out of a tricky situation 5 star x

The guy who collected my car was very polite and very professional, I would definitely recommend Carroll's automotives to anyone

Excellent service ,friendly driver. Excellent service ,friendly driver.Highly recommend to everyone! !!!

First class service

Collected at arranged time, and delivered without fuss. Was nice to meet someone who appreciated a classic car.

Scotland Transport I used Carrolls to transport a car from Sunderland upto Dundee in Scotland. I can't rate these guys highly enough...really refreshing to find a company that just get the job done with no fuss, and at a very competitive price. Will definately reccomend them and use them again if I... read moreI used Carrolls to transport a car from Sunderland upto Dundee in Scotland. I can't rate these guys highly enough...really refreshing to find a company that just get the job done with no fuss, and at a very competitive price. Will definately reccomend them and use them again if I need a vehicle transporting. read less

Great customer service and communication. Very easy to deal with. Friendly and reliable service. I'll definitely use again when importing my next vehicle. Thanks again for your help and support.

Great service great price and nice people to deal with

THE BEST! Bought a car & went to the infiniti dealership thinking i'd drive it home but unfortunately my insurance had an issue going through so quickly went on the internet & found these guys only a few miles away. They were so quick to turn up, load my car... read moreTHE BEST! Bought a car & went to the infiniti dealership thinking i'd drive it home but unfortunately my insurance had an issue going through so quickly went on the internet & found these guys only a few miles away. They were so quick to turn up, load my car & got me home in a flash. They're very professional, friendly & AFFORDABLE. Awesome read less

Very helpful on first contact via phone, late opening so allowed us to pick the trailer up after work. Accommodating when it came to pick up and drop off, reasonable price and trailer was of good quality and well maintained, even came with straps. Would highly recommend.

Rang them up
They were there within 1/2hour
Price was very reasonable
2 great lads came and recovered my daughter's car from NEWCASTLE city centre to KILLINGWORTH
Very prompt and professional
Would highly recommend this firm 👍👍👍👍👍👍

Great service. Was able to hire a trailer at very short notice.

Fast and hassle free service. If I ever need help with a car again I know who I'll call first thank you CA

Recommend anytime. Car needed new pads and discs. Was ready within one hour!

Fast friendly service Fast friendly service, good price. ☺

First class service. Thanks a million

Quick and efficient services, polite staff and reliable

Top notch service, they came to recover my fiesta to a garage from Newcastle to forest hall. they were quick, professional and polite. There were regular updates as well about how long they would be. I would definitely use them again and I would fully recommended them to anyone. Quite... read moreTop notch service, they came to recover my fiesta to a garage from Newcastle to forest hall. they were quick, professional and polite. There were regular updates as well about how long they would be. I would definitely use them again and I would fully recommended them to anyone. Quite cheap as well. Cheers for the help. read less

Very helpful people, really good job but just a bit expensive, for me personally

Very competitive with prices Very competitive with prices, amazing staff members and extremely quick at my time of need! Couldn’t recommend anyone better!!

Very pleased with the service I received and Customer service when I called to arrange a recovery. The recovery itself was professional and timely, all in all couldn't fault. Would definitely use again (but hopefully I never have to) 5 Stars.

Had an emergency recovery a few miles away, service was prompt and both phone operator and recovery driver were professional and courteous, and service was less than an hour as they said on the phone - no complaints here!

They were very quick, helpful and friendly - impressed with how fast they responded.

Can not fault them Carrolls Automotive moved my van for me. Competitive prices, friendly staff, great communication and on time. What more could you ask for? Highly recommend.

Great friendly and helpful service. Very prompt when I needed a vehicle recovered and also offered excellent advice. Ben kept his word and everything was dealt with professionally. Thoroughly recommended.

Had Ben and the guys move one of our customers cars, after full respray, they were very carefully with it and did great job, will def use again

Bought a car online I bought a car on Gumtree and Carrolls' Driver collected me from Wallsend and we went to Lincoln and then transported the car and I back to Wallsend.Excellent Flexible Service and a Competitive price. I would definitely use this company again.

Fast and efficient!

Mercedes C63 transport Recovery truck arrived within 30mins after phone call...car was fully taken care off and was dropped off at performance centre on time.couldnt be happier the price couldn't be matched by any other company.A+++++

Excellent service from this company! Driver was polite and professional. Vehicle was treat with care and consideration, will certainly use again.

Excellent service Phoned Carroll’s Automotive after not getting a reply off another company , my phone call was returned within 5 minutes and the car collected within 30 minutes by Ben and all for a very reasonable price .Would highly recommend and will use again if I’m ever in need .

Friendly driver nice vehicle Very professional, great well maintained vehicles and friendly driver. I used Carrols to transport a vintage van and nothing was too much bother! Highly recommend!

Very friendly, professional service. Came to pick up me and my car when broken down. took the car to where it needed to go and then took me home for a very reasonable price. Overall a very good service

They transported my car from Newcastle to Hebburn, then from there to Banbury then back home. Customer Service was spot on, couldn't fault a thing. Kept me updated through the whole thing. Would recommend them to anyone. Definitely using them again in the future! - Adam

Top service Competitive price and excellent customer service. Would use again

Couldn't be more thankful! Very helpful! Would definitely use service again.

Our car broke down in the middle of the metro centre late on evening. They arrived within 20 minutes and sorted our car out. Courteous and friendly. Brilliant service.

Reasonably priced, good flexible terms! 👍🏼⭐️⭐️⭐️⭐️⭐️

Excellent service - guys went above and beyond at a reasonable price

I returned to my car and found I had a… I returned to my car and found I had a flat battery. I am not from the gateshead area and I have no breakdown cover. I found Carroll on a breakdown websiteThe gentleman I spoke to was very pleasant and help full they arrived in about 30 mins and sorted... read moreI returned to my car and found I had a flat battery. I am not from the gateshead area and I have no breakdown cover. I found Carroll on a breakdown websiteThe gentleman I spoke to was very pleasant and help full they arrived in about 30 mins and sorted my car. I would highly recommend this company. read less

Very quick service and very polite would use again no problem

Used at very short notice to move car from home to dealer's garage a few miles away, as the brakes were malfunctioning and it was unsafe to drive. Carrols quoted a very good value price over the phone, arrived within the hour and job done efficiently. If I ever need... read moreUsed at very short notice to move car from home to dealer's garage a few miles away, as the brakes were malfunctioning and it was unsafe to drive. Carrols quoted a very good value price over the phone, arrived within the hour and job done efficiently. If I ever need to move an immobilised or unsafe vehicle again I won't hesitate to use Carrols. read less

Moved a MG ZT For Me Today Excellent Service, Friendly Staff , Really Low Price
Highly Recommended , Thank You

Carrolls Automotive moved my van for me. Competitive prices, friendly staff, great communication and on time. What more could you ask for? Highly recommend.

Excellent service Good old fashioned customer service, will definitely use this firm again.

Quick response and very very polite driver and person who answered the phone to arranged the towing.I hope i don't need to use a towingcar but if i have wouldn't be any other company. Before tou guys i call 4 more company and non of them answerd. A++++

Superb hire Excellent service and a great price. Trailer was great quality and towed like a dream. Will certainly use again.

Top service, came out on short notice a Sunday afternoon to recover my Astra. Very good price and care taken with car. Will definitely use again!

I have used ben's services twice now, both times extremely helpfull, moving my van at short notice, bens drivers are a credit to his business.

Picked up my lowered R34 today & transported it to Jm-imports with no fuss ����� Recommended to any 1 looking to move any car.
Thanks again �����

Really friendly, efficient service. Hassle free and really fair price. Would definitely use again and happily can recommend.

Superb, quick and cheap!! Excellent service after I was in a car accident. Would use again and highly recommend.

We have used this firm twice and each time were very competitive on price and offered a professional and reliable , friendly service !We would 100% recommend this firm!

great service Used Carroll’s automotive and was not disappointed. Made a stressful situation very easy. Thank you

Superb to deal with. Nothing was to much trouble. I am really pleased with the service. Would definitely use Carrolls Automotive again. Thanks

Very careful with the car which I was so pleased about and kept in contact with me about what was happening. Highly recommend

Found me in the middle of nowhere up the North Tyne valley in an hour. Prompt, professional, friendly service and good value. The recovery guy was excellent, he even helped me push the car onto the drive after getting back home. Excellent service.

Great friendly service from Ben hiring us a trailer to transport kit for 14 Scouts up to Kielder for WinterCamp. Would not hesitate to use again. Many thanks.

Excellent service, all top guys and will go that extra mile to help you!

Great trailer rental from Ben. No bother at all and he's very flexible with pickup and drop off. You won't be disappointed. Trailer in good condition too and done a 520 mile trip with no concerns. Thankyou very much

Top guys and a super service. Booked for my Car to be transported to garage, kept me updated as and when they'd be arriving - on time, quick and efficient service. Would highly recommend for cost and quality service!!

Amazing services keeps you up to date on everything and goes out of his way to help in any way he can thanks

Positive: ProfessionalismFirst class, quick, supportive, and took great care to get the car out of a tricky situation 5 star x

Very helpful on first contact via phone, late opening so allowed us to pick the trailer up after work. Accommodating when it came to pick up and drop off, reasonable price and trailer was of good quality and well maintained, even came with straps. Would highly recommend.

Very professional, great well maintained vehicles and friendly driver. I used Carrols to transport a vintage van and nothing was too much bother! Highly recommend!

excellent service... chuffed to bits... cheers lads!!!

Trailer hire...
Very accommodating in regards to collection / drop off of trailer. Good quality also. Priced suitably. Easy to talk to and gave me a phone call, with plenty notice, for when it was available.

Excellent service Excellent service, couldn’t fault them, reliable, professional and efficient. Will definitely be using them again.

Great service, very friendly staff, would recommend using this company.

Rescued me in my time of need! Excellent service, very cheap and friendly! Couldn't recommend Carrolls Automotive enough!!!

Came to rescue quite quick fast and safe loading really reasonable on price.. Will use again 5* +

Very good and fast service. I have looked at the service in the internet and I will recommend this to my friends

Excellent service and the young man who… Excellent service and the young man who collected me my car and dog was really nice and friendly

Rang them up They were there within 1/2hourPrice was very reasonable 2 great lads came and recovered my daughter's car from NEWCASTLE city centre to KILLINGWORTH Very prompt and professional Would highly recommend this firm 👍👍👍👍👍👍

Great service. Recovery guy was very professional, helpful and friendly. Would highly recommend.

Amazing services keeps you up to date on everything and goes out of his way to help in any way he can thanks

Great service, very helpful! Highly recommend!

Cheers for saving the day . Highly recommended professional service thanks again

When i was stuck after my clutch failing on my car Ben got in touch when he seen my cry for help on facebook and got a driver down as quick as he could to help me get my car back to my property!! Cheap rates and helpful staff!! Thank... read moreWhen i was stuck after my clutch failing on my car Ben got in touch when he seen my cry for help on facebook and got a driver down as quick as he could to help me get my car back to my property!! Cheap rates and helpful staff!! Thank You Ben!! read less

Brilliant! Excellent! Would definitely use again if needed. Quick to help, great advice and helpful service, and not even expensive. Could not praise enough. Thanks again!

great service Used Carroll’s automotive and was not disappointed. Made a stressful situation very easy. Thank you

Great service. Reasonable price.Lewis the recovery driver was a gentleman and very helpful. Great job thanks

Top notch lads defintely using them again super reliable and very quick with no fuss

Really good service and very friendly will definitely be using again

Absolute top man bought a car from him today and very pleased with the service and extremely honest

Phoned Carroll’s Automotive after not getting a reply off another company , my phone call was returned within 5 minutes and the car collected within 30 minutes by Ben and all for a very reasonable price .
Would highly recommend and will use again if I’m ever in need .

Really friendly and helpful, had my car fixed within 30 mins of getting a quote, would definitely recommend.

Delivery of project vehicle Absolutely fantastic they were on time and got the car transported to where it needed to be safely and securely. Would highly recommend and would definitely use again

Van delivery Excellent! Would definitely use again and would recommend them, not expensive . Could not praise enough. Thanks for a prompt service and a speedy delivery.

Was extremely helpful, never got his name but he even gave me a lift home during horrible weather. Quick service and I would have been stuck without their help.

Mercedes C63 transport Recovery truck arrived within 30mins after phone call...car was fully taken care off and was dropped off at performance centre on time.couldnt be happier the price couldn't be matched by any other company.A+++++

Great guy

80 quid to get my car from walker gate to silverlink. Was there in about 45 minutes. Gentleman on the phone(I’m really sorry I don’t remember your name) was canny & professional, got a driver out to me(who was also canny and I’m so sorry I don’t remember your name... read more80 quid to get my car from walker gate to silverlink. Was there in about 45 minutes. Gentleman on the phone(I’m really sorry I don’t remember your name) was canny & professional, got a driver out to me(who was also canny and I’m so sorry I don’t remember your name but I hope you enjoyed the energy drink I gave you). Recovery gent gave me a ring to let me know my car had arrived on site at the garage. Highly recommend. read less

Very competitive with prices Very competitive with prices, amazing staff members and extremely quick at my time of need! Couldn’t recommend anyone better!!

Excellent service Friendly & helpful

Excellent Had a couple of dealings with Ben and his company now and I can honestly say he remains as professional as from the moment you first speak to him till you finish. Excellent rates for whatever you require may it be from storage to requiring a van. Good honest man... read moreHad a couple of dealings with Ben and his company now and I can honestly say he remains as professional as from the moment you first speak to him till you finish. Excellent rates for whatever you require may it be from storage to requiring a van. Good honest man running a good company, what more could you want. Keep at it, you’re killing it. read less

Car transport Collected vehicle loaded and secured to trailer quickly and expertly.driver asked if preferred route and stopping places.destination car unloaded and car for return journey loaded .even on peak time Friday we made good time with driver assisting at return home address.very good service will and have recommended this company for... read moreCollected vehicle loaded and secured to trailer quickly and expertly.driver asked if preferred route and stopping places.destination car unloaded and car for return journey loaded .even on peak time Friday we made good time with driver assisting at return home address.very good service will and have recommended this company for service and competitive rated read less

Great service, very helpful! Highly recommend!

Excellent service, will use again and definitely recommended, thanks for all your help

Moved my Mazda car for me. Fast and friendly service, and very reasonable price. Would recommend Many thanks

Brilliant service Brilliant service, quick and responsive. Would highly recommend!

Excellent service and very much appreciated, won’t hesitate to use this company again.

Fantastic service and was very helpful… Fantastic service and was very helpful when I had vehicle issues when I returned the trailer, can’t recommend enough and will definitely use again

Spot on pulled me out of the shite very quickly and very good prices will be using again

Excellent service and really helpful. Very reasonable. Would highly recommend

Fantastic service, quick response.. Highly recommended. A*

Prompt, professional and well priced service on a busy bank holiday weekend

Great service and fair price. Definitely recommend.

Really good and helpful company Great company very friendly and helpful staff Took car to different garage and took me home at no extra cost Would definitely use them again

Spot on Reasonable price for a good service. Quick and friendly people

I called this fella in our hour of need. First class service was able to get the car out of the ditch. Thank you

Quick response and very very polite driver and person who answered the phone to arranged the towing.I hope i don't need to use a towingcar but if i have wouldn't be any other company. Before tou guys i call 4 more company and non of them answerd. A++++

THE BEST RECOVERY EXPERIENCE EVER!!!! Come from Yorkshire in 2 vehicles. Both ended up giving me problems. Never been in such dire situation. Never seen so many trying to take advantage. This chap called Ben turned out to be a real saviour. We received outstanding service, from outstanding staff, guided by an outstanding manager. You... read moreCome from Yorkshire in 2 vehicles. Both ended up giving me problems. Never been in such dire situation. Never seen so many trying to take advantage. This chap called Ben turned out to be a real saviour. We received outstanding service, from outstanding staff, guided by an outstanding manager. You want honesty, fairness, integrity with peace of mind, then look no further then Carrolls Automotive.... THANKS SOOOOOO MUCH GUYS!!! read less

Arrived quickly, towed to my door and given advice on my cars problem which was correct. Highly recommend.

Fast friendly Fast friendly service. Good price.

Recovered ferrari replica Fast service and nice people to deal with,would recommend Carrolls to anyone in need of fast recovery.Thanks again Steve.

Efficiency in practice... Requiring delivery of a vehicle from Wallsend to Drayton, Norfolk, at very short notice, I decided, tentatively, to use Gumtree to find a local Car Transporter. Having found Carrolls Automotive to be most efficient in, a) accepting my business, on trust b) waiting for vehicle to be made ready! c)... read moreRequiring delivery of a vehicle from Wallsend to Drayton, Norfolk, at very short notice, I decided, tentatively, to use Gumtree to find a local Car Transporter. Having found Carrolls Automotive to be most efficient in, a) accepting my business, on trust b) waiting for vehicle to be made ready! c) keeping me informed of progress d) ensuring that the vehicle was delivered appropriately. I have nothing but full praise for them - all staff that dealt with me, (and my vehicle!) are well worth the outstanding 5-star reward. Thanks - and A Merry Christmas and A Very Profitable 2017 to one and all. read less

Brilliant service, used them to move my lowered fiesta st a few miles to the garage.. Driver took good care not to scrape the bumper or wheels. Highly recommended!

Great customer service great cars too would recomend to any 1

Great service.. Definitely recommend very helpful

Absoultely brilliant would highly recomend.! Im very fussy who i deal with and these guys certainly looked after my car aswell and great communication. Thanks again mark.

Best recovery ever /very fast respond and reasonable price /very polite and professional driver /very happy 😊

5* experience We’re really quick to get to me and got me to the place I needed to be, they even helped me figure out what the problem would be.. would definitely use these again such friendly people. ( I used ben and another man) 5* 🙂

Carrolls automotive was absolutely fantastic today, I had to have a car moved at short notice they got to me at the time they said they would and was very professional from the time I rang them to the point of there driver dropping the car off will definitely recommend... read moreCarrolls automotive was absolutely fantastic today, I had to have a car moved at short notice they got to me at the time they said they would and was very professional from the time I rang them to the point of there driver dropping the car off will definitely recommend and use again if necessary read less

Got my car from where it was to where i wanted it to be! What more can you ask for, especially on Sunday, 10/10 would break down again

Highly recommend! Used Carroll’s Automotive a few times now and on both occasions they arrived at the time stated, along with constant updates of the drivers location. Both drivers were extremely professional and friendly which definitely gave me peace of mind in knowing my car was being transported in the right hands.

Moved a Civic for me today, car had no engine and the driver helped us push it onto my drive, very helpful. Will be using them again!

I phoned on a Sunday morning and an hour later (at my request they would have come out when I phoned) they were at my car. The people that picked up the car and towed it to the garage were super friendly, super efficient and made me feel much... read moreI phoned on a Sunday morning and an hour later (at my request they would have come out when I phoned) they were at my car. The people that picked up the car and towed it to the garage were super friendly, super efficient and made me feel much better about the situation. The cost was very good and I would recommend them to anyone who broke down in the area. read less

Trailer hire...
Very accommodating in regards to collection / drop off of trailer. Good quality also. Priced suitably. Easy to talk to and gave me a phone call, with plenty notice, for when it was available.

I hired a trailer from Carroll's automotive to transport a mechanical ride we had bought, Carroll's automotive managed to get me a trailer on very short notice and the customer service was brilliant! The trailer performed faultlessly and I got through my journey with ease.I would fully recommend anyone to... read moreI hired a trailer from Carroll's automotive to transport a mechanical ride we had bought, Carroll's automotive managed to get me a trailer on very short notice and the customer service was brilliant! The trailer performed faultlessly and I got through my journey with ease.I would fully recommend anyone to Carroll's automotive and I will be using their services again! read less

Rented a trailer for a trackday. Excellent customer service.

Great service, good value and quick as thunder Thank you so much for your help. Recovery in 15 min after my phone call is a new world record 😎👍 Thx again. Highly recomend to every one

Very fast, friendly service!

Great exprience with this company, very reliable. First choice when you have urgent issue like me. Thanks to the driver very friendly and helpful, and also bring my car back to alive. Save me lots of time and money to go to the garage. Just want to say thank you:)

Can't thank you's enough, I broke down and the lads where out within 35 mins of the first call. Couldn't rate the these highly enough, 5 star all the way ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

As a matter of urgency, I made a few calls to all recovery companies local to me. Some charged a hefty rate and others couldn’t help until Monday. Within 15 minutes, Ben turned up at the garage tonight where my poorly car was recovered to after it broke down last... read moreAs a matter of urgency, I made a few calls to all recovery companies local to me. Some charged a hefty rate and others couldn’t help until Monday. Within 15 minutes, Ben turned up at the garage tonight where my poorly car was recovered to after it broke down last Saturday. Very good price! Very good timing! Very pleasant chap! Very happy customer! read less

Spot on job, took my vehicle from Newcastle to Sunderland thanks for the help lads

Great service by stephen tonight moving my new car home would recommend to anyone

Great customer service and very friendly and approachable don't have to worry about been ripped off as they a very trustworthy highly recommended

Great service Very quick and friendly. First class would highly recommend and would use again.

I used Carrolls Automotive to pick up a landrover in Rothbury and they were excellent.I can highly recommend these guys and would not hesitate to use them again.First class

Collecting broken trailer Ben and the boys really helped me out of a corner. Good price and picked up broken trailer and deliver back to my home address at a time to suit me. Top job lads.

Awesome place with professional people recovered my car and did all the repairs that we're needed in good time. Would recommend to anyone who needs work done on their car

Gold star, top service What a fantastic service, I telephoned yesterday to have my vehicle recovered and returned to an address over 200 miles away and it was done in super quick time, an easy, problem free, efficient gold star service, can’t praise enough!

Great service Found me in the middle of nowhere up the North Tyne valley in an hour. Prompt, professional, friendly service and good value. The recovery guy was excellent, he even helped me push the car onto the drive after getting back home. Excellent service.

It was a joy to find a recovery company that was really quick to get to me and very well priced. The recovery driver was very nice and professional I would definitely recommend 5*

Recovery service Excellent service, arrived within 15 mins and all sorted quickly. I would highly recommend, great service great price.

Superb service at short notice and reasonably priced Called Ben with a short notice request to collect a car from Teeside and transport to Tyneside. Ben couldn't have been more helpful and accommodating. Top notch for customer service and a can do approach. Driver was polite, professional and knew what he was doing so I had no problems... read moreCalled Ben with a short notice request to collect a car from Teeside and transport to Tyneside. Ben couldn't have been more helpful and accommodating. Top notch for customer service and a can do approach. Driver was polite, professional and knew what he was doing so I had no problems trusting them with the car.Why can't all local businesses be like this. Absolutely brilliant,will definitely use again.Many thanks read less

Spot on! Great car transport service. Will be using again.

Rescued me at 11pm, came very fast and tried to get me back on the road. Unfortunately with no luck they dropped me off at the garage. Super friendly and defo recommend if you’re in a predicament

Julie Hope Excellent service. Very reasonable. Would highly recommend

Bring my 5series. Good price and professional. Thanks

Called this company on Easter Monday 8.30 am and they can by my house picked up the car keys and retrieved my car from 40 miles away by lunchtime. They were already fully booked but squeezed me in. Thanks guys

Turned up in no time, very helpful.

Great service, couldn’t have been more helpful. Hired a trailer for the weekend to collect my car. Great price and the trailer was spot on, I will use again and recommend to anyone.

Excellent service ,friendly driver. Excellent service ,friendly driver.Highly recommend to everyone! !!!

Absolutely Brilliant Absolutely Brilliant, couldn’t recommend enough. Really friendly, great service. Went above and beyond.

Very helpful and very organised moved a car at very short notice for a fair price .
Would not hesitate to use again or recommend

Collection of my 1988 vw van Can't thank these guys enough collected my vw t25 panel van project from 150 miles away and brought it to my door, brilliant service and at a good price thanks once again, HIGHLY recommended service 5*

Very prompt call out and good value, I was back moving again in no time. Cheers guys 👍

Had to get my car moved as it waa a non runner as it was a project. It took some wofk getting it on the transport but it got there in the end. Would definitely use again if i need to move another car. Highly recommend

Tradeplate driver, I broke down outside my house, car refused to start, had to get it to Stockton, gave them a call, received a cheap quote, car was moved with no hassle, had a good laugh all the way to Stockton, and all the way home, top lads, 5* from... read moreTradeplate driver, I broke down outside my house, car refused to start, had to get it to Stockton, gave them a call, received a cheap quote, car was moved with no hassle, had a good laugh all the way to Stockton, and all the way home, top lads, 5* from me! Cheers last, will use again! read less

I broke down on Gosforth high street and three kind guys pushed me round the corner where I waited for the recovery vehicle. The young man who came ( I don't remember his name) he was from a County... read moreI broke down on Gosforth high street and three kind guys pushed me round the corner where I waited for the recovery vehicle. The young man who came ( I don't remember his name) he was from a County near Afghanistan was very curtious professional and could not have been more helpful. Excellent service a credit to the company. I would recommend this firm whole heartedly. read less

Great service. Recovery guy was very professional, helpful and friendly. Would highly recommend.

Super friendly, very professional and competitive I couldn't have asked for a better service in my time of need. Ben was supportive, professional and assuring. The job was completed exactly as required. Perfect all round service.

Great all around service Excellent service, easy to deal with , great all around service

Great Service 5 star service, really quick to arrive.

Quick, easy, arrived exactly when they said. Will be using in the future 👍

Super fast, reliable, nice and cheap.

Would like to thank Carrolls Automotive for prompt service at a good price recovery of van stuck in mud with 30minuts after a phone call at 9.30 van up and running a job well done at city stadium Warwick St Heaton after fireworks event organised by Ouseburn... read moreWould like to thank Carrolls Automotive for prompt service at a good price recovery of van stuck in mud with 30minuts after a phone call at 9.30 van up and running a job well done at city stadium Warwick St Heaton after fireworks event organised by Ouseburn community Center read less

very professional and helpful

Excellent couldn't fault them would definitely use them again

Very happy with the service i recieved tonight . Great price, helpful driver very efficent, perfectly on time, absolutley cant fault the service i recieved and at very short notice . Wouldnt hesitate to recommend.

Price agreed all organised in a 90 second call Refreshing to after a very short call agree a fair price for an extrimley importent short notice car move will be using again

Needed someone to pickup a car from Newcastle docks for me. I live over 200 miles away and came across Ben at Carrolls. Picked up car same day and looked after for me for a couple of days whilst I arranged collection.
Extremely trust worthy and professional service, so glad I... read moreNeeded someone to pickup a car from Newcastle docks for me. I live over 200 miles away and came across Ben at Carrolls. Picked up car same day and looked after for me for a couple of days whilst I arranged collection.
Extremely trust worthy and professional service, so glad I came across them.
Thanks again and would definitely use again and wouldn't hesitate to recommend.. read less

Professional, Amazing Prices, Great Custoemr Service, A real pleasure to do business with.

Did an awesome job for me last night very quick response called this company and within 15 minutes he was here and shifted 2 cars very professional service and will definitely be using you again in the future thanks again Ben Carroll from Carroll's automotive

Fast pick up and very friendly Thanks 👍 highly recommend

Brilliant service Brilliant service, quick and responsive. Would highly recommend!

Good service with no hassle.

Massive thank you to Ben and the kid who dropped my car off, needed a car picking up quickly that i had bought and within a few hours it was delivered to my door at a very good price! The bloke even apologised for how long it took! Cracking service... read moreMassive thank you to Ben and the kid who dropped my car off, needed a car picking up quickly that i had bought and within a few hours it was delivered to my door at a very good price! The bloke even apologised for how long it took! Cracking service and ill be using Carrolls automotive again if i ever need them!
Cheers guys read less

Such a fast and reliable service! Came out so quick to help me get my car towed, even came to my house to collect the car keys. Would definitely recommend!

Excellent service.

Excellent! Helped me out in my time of need, very fast and cheap, highly recommended!

Quick & efficient Car recovered very quickly, provided & friendly service. Thanks again!Andrew & Julie

Phoned Carroll’s Automotive after not getting a reply off another company , my phone call was returned within 5 minutes and the car collected within 30 minutes by Ben and all for a very reasonable price .Would highly recommend and will use again if I’m ever in need .

very helpful and fast service. recovered a horse trailer from a ditch after an attempted theft.

Highly recommend! Used Carroll’s Automotive a few times now and on both occasions they arrived at the time stated, along with constant updates of the drivers location. Both drivers were extremely professional and friendly which definitely gave me peace of mind in knowing my car was being transported in the right hands.

Used at very short notice to move car from home to dealer's garage a few miles away, as the brakes were malfunctioning and it was unsafe to drive. Carrols quoted a very good value price over the phone, arrived within the hour and job done efficiently. If I ever need... read moreUsed at very short notice to move car from home to dealer's garage a few miles away, as the brakes were malfunctioning and it was unsafe to drive. Carrols quoted a very good value price over the phone, arrived within the hour and job done efficiently. If I ever need to move an immobilised or unsafe vehicle again I won't hesitate to use Carrols. read less

5 Star Service Good reliable service

Brilliant help with my breakdown Brilliant help with my breakdown Very friendly over the phone and would highly recommendQuick service as well Thanks for the help 🙂

Recovery after bteakdown Called following a break down , promised and arrived 30 minutes after call, fantastic service .Transported my car to local dealer for repair, no hassle honest company to deal with. Highly recommended.

Really friendly and helpful, had my car fixed within 30 mins of getting a quote, would definitely recommend.

Brilliant Spot on service good price couldn't ask for more thanks again

This guys helped me a lot Especially at Sunday in horrible weather raining a like mad but still keen to help with smile on their faces. Helped us a lot many many thanks !!!

Would use again Very quick, helpful service. Ben was so friendly and sorted us out in no time. 100% recommend

Just rented a trailer for the weekend was a very good rate ideal quality and very helpful lad to tailor to my needs would recommend to anyone and will be using again many thanks👍👍

First class service First class service. Thanks a million

Very professional and courteous, will certainly use them again.

Had a fella from here this morning to transport my car from my drive to a local garage. Absolutely top fella, secured the car with four straps not two. Came up the street backwards ready to collect as my street is a difficult one to turn around. Definitely a 5*... read moreHad a fella from here this morning to transport my car from my drive to a local garage. Absolutely top fella, secured the car with four straps not two. Came up the street backwards ready to collect as my street is a difficult one to turn around. Definitely a 5* service car was loaded and dropped within 20 mins. Perfection at its finest. Many thanks. read less

Really good customer service. The man who recovered my car was very polite and helpful. Was also very reasonably priced, took my car to a garage that I wanted. Would definitely recommend and I would definitely use again if I needed to. Great service! Thankyou!

Great service. Quick, efficient and very fair price. Was hassle free and job was done within 24 hours of contacting them, although they offered same day service. The driver was lovely as was the Booker. Thanks again

Really friendly staff, prompt service and fair price. Would certainly use again, highly recommend.

Absolutely brilliant. The care taken is perfect. If I was as fortunate to own a 200,000 grand car I would trust them without doubt.

Quick & efficient Car recovered very quickly, provided & friendly service. Thanks again!Andrew & Julie

Fast service arrived with in a half hour

Literally you won't get a better more caring service. Absolutely brilliant. Recommended 110%

I broke down in city centre at a very busy time. Called Carrolls automotives and from the 1St call Ben was amazing and the driver who brought myself and my son home was really friendly. I devastated my van has gone but over the moon I called these guys to... read moreI broke down in city centre at a very busy time. Called Carrolls automotives and from the 1St call Ben was amazing and the driver who brought myself and my son home was really friendly. I devastated my van has gone but over the moon I called these guys to save the day can't recommend them enough. Thanks again Mark and Taylor read less

Fast and hassle free service. If I ever need help with a car again I know who I'll call first thank you CA

Absolutely brilliant service, can not recommend enough! Very friendly. Went above and beyond.

Pick up service Great fast service , friendly driver would def use again .

Quick message to Ben this afternoon resulted in a really competitive quote for moving a Vauxhall Vectra for me. Passed over the collection details and time.

Ben arrived bang on time, absolute professional and got the car recovered to my home address with no issues or fuss!

100% would use again (let's... read moreQuick message to Ben this afternoon resulted in a really competitive quote for moving a Vauxhall Vectra for me. Passed over the collection details and time.

Ben arrived bang on time, absolute professional and got the car recovered to my home address with no issues or fuss!

100% would use again (let's hope I don't have to tho). read less

They transported my car from Newcastle to Hebburn, then from there to Banbury then back home. Customer Service was spot on, couldn't fault a thing. Kept me updated through the whole thing. Would recommend them to anyone. Definitely using them again in the future! All for a competitive price.

Was excellent service and very quick, would recommend this recovery service to anyone, thanks very much

Good, quick, reliable service. Highly recommend

Arrived on time when I called them Arrived on time when I called them, friendly service. Thank you

Professional and courteous staff, got us sorted in a few hours. I would highly recommend and use again.

Was helped out by Ben tonight... a very friendly and helpful guy, who had my broken down car back outside my front door within 40 minutes of messaging the page late on a Sunday night. Would recommend.

one of Ben's drivers picked up my car with with no hassle at all
it was a big job as my engine wasn't in properly
and drove to my destination
at a brilliant price
A* highly recommended
thank you carrolls automotive team

Couldn't fault a thing! Spot on! They transported my car from Newcastle to Hebburn, then from there to Banbury then back home. Customer Service was spot on, couldn't fault a thing. Kept me updated through the whole thing. Would recommend them to anyone. Definitely using them again in the future! All for a competitive price.

Great service Very quick turn around in time of need. The guys are really friendly and fairly priced. I would highly recommend and definitely use again if needed. Rachael 🙂

Excellent service he gave a hours notice but was there well before hand . The guy in the pick up truck was so friendly and helpful whilst moving my partners broken down audi. Would highly reccomend.

Great service - highly recommended